Candidate #BTA-049 - Administrative Assistant

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Professional Summary:

A bilingual administrative professional with experience supporting office operations, coordinating schedules and correspondence, maintaining records, and providing client and stakeholder support. I have worked in multicultural environments, where I have applied my French and English language skills to support communication with francophone stakeholders. My main areas of expertise are administrative coordination, client service and records management.

Professional Highlights:

Coordinating cross-border audit activities: I Supported the coordination of social compliance audits across East and West Africa, managing different time zones, schedules and Francophone/Anglophone stakeholders. This strengthened communication and helped keep audit activities and follow-ups on track.

Improving stakeholder follow-up: Took initiative to support regular bilingual email and telephone follow-ups, helping ensure stakeholders received timely information and followed through on required corrective actions.

Providing effective bilingual administrative support: At the Lusaka Agreement Task Force, I supported office operations, confidential personnel records, correspondence, while translating official English-French correspondence.

Professional Information

Most Recent Role: Administrative Assistant

Tools & Software used:  Microsoft Word – document preparation, formatting and correspondence, Microsoft Excel – data entry, spreadsheets, Microsoft PowerPoint – presentations and slide preparation, Microsoft Teams – virtual meetings and team communication, Zoom – virtual meetings, Email & Internet tools – professional correspondence, research and information management.

Level of Education: Bachelor of Arts (Sociology and French)

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